Courtney Ramsey
Teaching Leaders to Quit Hitting Snooze™ on Tough Conversations Before Problems Get Expensive!
Travels from Dallas TX, USA
Audience Feedback
# of feedback responses
Attendees Find Valuable
# of attendees over # of events
Would See Again
# of attendees over # of events
Talks Given
# of event type over # of events
Speaks on:
Communication
Conflict Resolution
Continuous Feedback
Emotional Intelligence
Executive Presence
Leadership Development
Speaks to:
Associations & Membership Orgs
Corporate Teams & Enterprises
Higher Education & Vocational
Health & Wellness
Small & Medium Businesses (SMBs)
Formats:
Keynote
Training
Workshop
Breakout
Facilitation
Audience members say
Key Audience Outcomes
Participants gained actionable strategies for improving communication and relationships, both at work and in their personal lives.
Attendees developed a deeper understanding of different personality styles and generational differences, enabling them to connect with others more effectively.
Individuals felt empowered to approach difficult conversations with greater confidence and empathy, leading to more positive outcomes.
Participants learned practical techniques for leveraging AI tools like ChatGPT to enhance productivity and save time.
Attendees experienced a shift in perspective, recognizing their strengths and identifying areas for personal and professional growth.
Courtney's Bio
Courtney Ramsey helps leaders quit hitting snooze on the conversations and actions that drive retention, engagement, and high performance. With over 20 years in Learning & Development and Human Resources, Courtney is more than a speaker:she’s a catalyst for real, measurable change. Her high-energy keynotes and hands-on training empower leaders to tackle tough conversations, build trust, and lead with clarity when it matters most. Organizations like Toyota, JCPenney, Bayer, Methodist Health, and the Red Cross have trusted Courtney to help their teams communicate better, lead stronger, and work smarter. Her programs have helped save millions of dollars in turnover, disengagement, and lost productivity because when leadership improves, results follow. Courtney is the author of Share Your Genius and Quit Hitting Snooze, holds an MBA and BBA from Texas A&M University, and is certified as both a Professional in Human Resources (PHR) and a Certified Professional in Talent Development (CPTD).
Private
Varies based on date, location, and engagement type
What you will receive
A detailed quote with pricing, availability, add-ons, and travel info that's ready to share with your team.
Courtney Offers the Following Talks
Quit Hitting Snooze™ on Tough Conversations: How to Talk About the Hard Stuff
Gain key strategies to immediately use in any tough conversation, at work or at home
Navigate tension without sacrificing trust by lowering defensiveness from the start
Turn difficult talks into results using an "explore and decide" close so commitments stick.
Show more >
45 - 90 minutes
High-Stakes Communication: Tools for Tough Conversations and High-Demand Personalities
Use a simple de-escalation model for emotional or confrontational conversations
Validate concerns without agreeing to unreasonable demands
Redirect conversations and stay grounded under pressure
Set and maintain professional boundaries
Show more >
2.5 hours - half day
More Than a Feeling : Leading with Emotional Intelligence in the Real World
Discover the connection between thoughts and feelings, and how both impact your behavior
Create more positive relationships at work through better communication, leading to greater influence
Increase your effectiveness in handing stressful situations and tough conversations
Show more >
2.5 hours - half day
I Said What? Identifying Blind Spots for Effective Communicaion
Identify your preferred style using an online assessment for increased self-awareness
Identify the communication styles of others so you can tailor your message
Understand each style’s strengths and opportunities to maximize productivity
Gather ways to flex to other’s styles to better communicate with colleagues, friends, and family
Show more >
1 - 3 hours
Your Superpower Revealed: Identify, Clarify, & Amplify Your Unique Value
Identify: You’ll identify your primary professional strength (or “superpower”) by completing the Superpower Discovery and learning about your highest-rated category.
Clarify: You’ll create and articulate the unique value your identified superpower brings to your team, department, and company through guided discussions and reflective exercises.
Amplify: You’ll develop actionable strategies to intentionally and authentically leverage your superpower in your professional role, fostering greater collaboration, impact, and productivity within your team and organization.
Show more >
2 - 3 hours
Foundational Feedback: Giving Feedback That Builds Trust & Performance
Learn to use a simple and repeatable process to deliver feedback that’s impactful and well received
Discover how to set expectations so your employees welcome feedback, even if they’re not used to getting it
Identify the key strategy that will help you become a trusted advisor and influencer at work
Show more >
2 - 3 hours
Audience & Client Feedback on Courtney
1 / 12
The training seminar hosted by Courtney was an insightful look into relationship & conversational management. I appreciate her breakdown of undertaking a difficult conversation with a peer about a subject they or we might find uncomfortable. The details and tools provided will certainly prove helpful in future conversations and I can enthusiastically recommend Courtney to anybody looking for a guide on having crucial conversations.
Tyler Griffin
CMA Management
Everything has been applicable to our real life experiences. Not just in work but also in life. I have already used some of the techniques from day 1. I have enjoyed our discussions as a group and in the small groups. The time has flown by! I don’t typically feel that way in a class room setting. I also like how Courtney has shared her real life experiences. It made her more real and relatable.
Attendee
Understanding the various personality types in today's workforce is both enlightening and immensely valuable. It's fascinating to see how these traits influence collaboration, communication, and overall productivity. I would greatly appreciate more resources on this topic, whether they be books, articles, or websites. Thank you for your help!
Attendee
Easy to follow, practical, applicable and entertaining presentation that helps break down emotional reasons for avoidance of hard conversations, gives a usable structure for the conversation and explains why we must take initiative to start the conversation and get to results or desired outcomes in a positive manner.
Curtis VanDeventer
Courtney’s session today was spot on to meet our needs! Her energy was high and very engaging. She came across as very genuine and encouraging and the material and activities were so relevant to what all of our staff face every day. Which made the entire session utterly applicable and therefore very valuable.
Mary Beth Hays
Courtney presented this valuable topic in a meaningful and approachable manner that left the audience better equipped to prepare for and conduct difficult conversations in a positive manner. While some of the tools were familiar, the presentation put extra meat on the bones and added value.
Antony Kay
Invaluable. Our brains and hearts may know when something is off but knowing how to communicate it, isn’t always easy. Courtney provided fabulous tips and tricks and a broader perspective! Very appreciative of her time and ability to educate us.
Chelsea Chambo
CMA
She gave me the courage to go have a rough conversation I’ve been putting off for years with my grandma. I know now how to handle the situation that will help me leave with peace in my heart!
Taylor Litz
I received some strategic tools for my toolbox that will set me up for success on the job and in my personal life. I highly recommend you attend one of her workshops or training sessions!!
Kenny DuPree II
NV National Guard
Frequently Asked Questions on Working With Courtney
What should I know about working with you?
I don’t just wake leaders up; I help them rise. I give leaders the words, confidence, and strategy to tackle tough conversations head-on to build trust, drive clarity, and inspire action. My keynotes spark mindset shifts and real-world leadership change.
What's included in your fee?
My fee includes a tailored keynote or workshop, planning calls, day-of delivery, and optional pre-event promo. A post-event takeaway is available upon request. Travel is billed separately unless we agree on an all-inclusive rate.
Can you customize your presentation for our specific audience and event theme?
Yes. I tailor my presentations based on your goals, audience, and event theme to make sure the message resonates.
What kind of promotional support do you offer to help market the event?
I’m happy to record a short custom promo video, participate in pre-event podcast or newsletter interviews, and promote the event on my social media channels. I can also share tailored messaging to help drive attendance through your internal communication channels.
How do you engage audiences post-event?
Many of my clients ask me to join post-event conversations—whether that’s a follow-up Zoom Q&A, a leadership team debrief, or a brief recap message with reflection prompts for continued learning. I also offer implementation sessions or team coaching packages for deeper integration.
Do you offer extras (book signings, meet-and-greets)?
Absolutely. I love staying to connect with attendees, answer questions, and sign books. If you'd like to purchase books in bulk as part of your event package, I can offer discounted rates. I also enjoy participating in networking receptions or informal meet-and-greets when my travel schedule allows.
My organization has a limited budget. Do you have any flexibility in your pricing?
I’m always open to a conversation. I occasionally offer reduced rates when there’s strong alignment, especially for mission-driven organizations or if there are opportunities for multi-event engagements or professional footage.
Will I receive post-event materials (slides, recordings, handouts)?
I’m happy to provide handouts or participant guides when requested. Slide decks are typically not distributed, as my sessions are highly visual and story-driven, but I can provide a summary or resources recap. Recordings can be licensed with a separate agreement.
What is your policy on event recordings and media rights?
Recording is permitted with prior written agreement, and I offer licensing options depending on how the content will be used. If the event is being recorded for internal use only, that’s typically a set add-on fee. For public or evergreen use, we’ll need to outline specific terms.
What are your specific travel requirements?
I fly out of Dallas (DFW or DAL) and prefer nonstop flights. I usually book my own travel with a flat travel fee and can invoice for reimbursement if needed. For lodging, I appreciate a quiet, business-class hotel near the venue with onsite dining if available.