Courtney Ramsey
Quit Hitting Snooze on Tough Conversations: The Power of Productive Conflict
Travels from Dallas TX, USA
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Attendees Find Valuable
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Talks Given
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Speaks on:
Communication
Conflict Resolution
Continuous Feedback
Emotional Intelligence
Executive Presence
Leadership Development
Speaks to:
Associations & Membership Orgs
Corporate Teams & Enterprises
Health & Wellness
Higher Education & Vocational
Formats:
Keynote
Workshop
Breakout
Training
Facilitation
Audience members say
Key Audience Outcomes
Participants gained actionable strategies for improving communication and relationships, both at work and in their personal lives.
Attendees developed a deeper understanding of different personality styles and generational differences, enabling them to connect with others more effectively.
Individuals felt empowered to approach difficult conversations with greater confidence and empathy, leading to more positive outcomes.
Participants learned practical techniques for leveraging AI tools like ChatGPT to enhance productivity and save time.
Attendees experienced a shift in perspective, recognizing their strengths and identifying areas for personal and professional growth.
Courtney's Bio
Courtney Ramsey helps leaders quit hitting snooze on the conversations and actions that drive retention, engagement, and high performance. With over 20 years in Learning & Development and Human Resources, Courtney is more than a speaker:she’s a catalyst for real, measurable change. Her high-energy keynotes and hands-on training empower leaders to tackle tough conversations, build trust, and lead with clarity when it matters most. Organizations like Toyota, JCPenney, Bayer, Methodist Health, and the Red Cross have trusted Courtney to help their teams communicate better, lead stronger, and work smarter. Her programs have helped save millions of dollars in turnover, disengagement, and lost productivity because when leadership improves, results follow. Courtney is the author of Share Your Genius and Quit Hitting Snooze, holds an MBA and BBA from Texas A&M University, and is certified as both a Professional in Human Resources (PHR) and a Certified Professional in Talent Development (CPTD).
Courtney Offers the Following Talks
Quit Hitting Snooze™ on Tough Conversations: How to Talk About the Hard Stuff
Gain key strategies to immediately use in any tough conversation, at work or at home
Navigate tension without sacrificing trust by lowering defensiveness from the start
Turn difficult talks into results using an "explore and decide" close so commitments stick.
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45 - 90 minutes
High-Stakes Communication: Tools for Tough Conversations and High-Demand Personalities
Use a simple de-escalation model for emotional or confrontational conversations
Validate concerns without agreeing to unreasonable demands
Redirect conversations and stay grounded under pressure
Set and maintain professional boundaries
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2.5 hours - half day
More Than a Feeling : Leading with Emotional Intelligence in the Real World
Discover the connection between thoughts and feelings, and how both impact your behavior
Create more positive relationships at work through better communication, leading to greater influence
Increase your effectiveness in handing stressful situations and tough conversations
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2.5 hours - half day
I Said What? Identifying Blind Spots for Effective Communicaion
Identify your preferred style using an online assessment for increased self-awareness
Identify the communication styles of others so you can tailor your message
Understand each style’s strengths and opportunities to maximize productivity
Gather ways to flex to other’s styles to better communicate with colleagues, friends, and family
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1 - 3 hours
Your Superpower Revealed: Identify, Clarify, & Amplify Your Unique Value
Identify: You’ll identify your primary professional strength (or “superpower”) by completing the Superpower Discovery and learning about your highest-rated category.
Clarify: You’ll create and articulate the unique value your identified superpower brings to your team, department, and company through guided discussions and reflective exercises.
Amplify: You’ll develop actionable strategies to intentionally and authentically leverage your superpower in your professional role, fostering greater collaboration, impact, and productivity within your team and organization.
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2 - 3 hours
Foundational Feedback: Giving Feedback That Builds Trust & Performance
Learn to use a simple and repeatable process to deliver feedback that’s impactful and well received
Discover how to set expectations so your employees welcome feedback, even if they’re not used to getting it
Identify the key strategy that will help you become a trusted advisor and influencer at work
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2 - 3 hours
Frequently Asked Questions on Working With Courtney
What should I know about working with you?
I don’t just wake leaders up; I help them rise. I give leaders the words, confidence, and strategy to tackle tough conversations head-on to build trust, drive clarity, and inspire action. My keynotes spark mindset shifts and real-world leadership change.
What's included in your fee?
My fee includes a tailored keynote or workshop, planning calls, day-of delivery, and optional pre-event promo. A post-event takeaway is available upon request. Travel is billed separately unless we agree on an all-inclusive rate.
Can you customize your presentation for our specific audience and event theme?
Yes. I tailor my presentations based on your goals, audience, and event theme to make sure the message resonates.
What kind of promotional support do you offer to help market the event?
I’m happy to record a short custom promo video, participate in pre-event podcast or newsletter interviews, and promote the event on my social media channels. I can also share tailored messaging to help drive attendance through your internal communication channels.
How do you engage audiences post-event?
Many of my clients ask me to join post-event conversations—whether that’s a follow-up Zoom Q&A, a leadership team debrief, or a brief recap message with reflection prompts for continued learning. I also offer implementation sessions or team coaching packages for deeper integration.
Do you offer extras (book signings, meet-and-greets)?
Absolutely. I love staying to connect with attendees, answer questions, and sign books. If you'd like to purchase books in bulk as part of your event package, I can offer discounted rates. I also enjoy participating in networking receptions or informal meet-and-greets when my travel schedule allows.
My organization has a limited budget. Do you have any flexibility in your pricing?
I’m always open to a conversation. I occasionally offer reduced rates when there’s strong alignment, especially for mission-driven organizations or if there are opportunities for multi-event engagements or professional footage.
Will I receive post-event materials (slides, recordings, handouts)?
I’m happy to provide handouts or participant guides when requested. Slide decks are typically not distributed, as my sessions are highly visual and story-driven, but I can provide a summary or resources recap. Recordings can be licensed with a separate agreement.
What is your policy on event recordings and media rights?
Recording is permitted with prior written agreement, and I offer licensing options depending on how the content will be used. If the event is being recorded for internal use only, that’s typically a set add-on fee. For public or evergreen use, we’ll need to outline specific terms.
What are your specific travel requirements?
I fly out of Dallas (DFW or DAL) and prefer nonstop flights. I usually book my own travel with a flat travel fee and can invoice for reimbursement if needed. For lodging, I appreciate a quiet, business-class hotel near the venue with onsite dining if available.