Sean Albertson
Transformation & Alignment Strategist | Author of “Alignment on the ROCKS”
Travels from Kansas City MO, USA
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Speaks on:
Adaptive Leadership
Customer Loyalty
Organizational Culture
Personal Growth
Relationship Building
Strategic Leadership
Formats:
Keynote
Audience members say
Generated by Talkadot based on 205 audience feedback
Key Audience Outcomes
Participants gained actionable tips and insights relevant to current and future CX practices.
Attendees clarified the urgency needed to adapt to the evolving CX landscape.
Listeners acquired thought-provoking ideas for navigating CX transformation and fostering loyalty.
Participants understood the importance of viewing and implementing CX holistically to break up silos.
Generated by Talkadot based on 205 audience feedback
Sean's Bio
Sean Albertson is a nationally recognized keynote speaker, transformation strategist, and author of Alignment on the ROCKS. Known for blending storytelling, strategy, and soul, Sean helps leaders and teams realign in the face of disruption. With decades of leadership in customer experience and a background rooted in service—raised by a minister and a teacher, and now guardian to his brother with special needs—Sean brings a rare mix of heart and clarity to every stage. His signature keynote empowers audiences to move from friction to flow using the 4Rivers framework: Customer, Career, Community, and Core. He speaks to what’s real—and gives people tools they actually use. Sean is also the founder of the CX on the ROCKS Collective, a vibrant leadership community, and consults with organizations looking to turn complexity into progress, and momentum into culture.
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Sean Offers the Following Talks
From Friction to Flow: How Organizational Alignment Unlocks Loyalty, Culture, and Momentum
Identify and diagnose the hidden “rocks” blocking flow across teams and culture
Learn the 4 essential alignment zones and how to sync them for momentum
Discover how to shift from scattered effort to unified energy
Build cultures where trust, purpose, and performance reinforce one another
Leave with real-time tools to start clearing the path—today
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Reclaiming Purpose, Energy, and Direction When Life Feels Off Course
Understand the four rivers of experience and how they shape personal fulfillment
Learn to recognize signs of misalignment before they lead to burnout
Discover how to break through internal and external resistance with clarity
Cultivate resilience, purpose, and presence in everyday decisions
Leave with actionable tools to realign your energy and start moving forward
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The Change Tsunami: Why Agility Alone Isn’t Enough Anymore
Understand the historical rate of change—and why it’s accelerating fast
Learn why old business models are failing in today’s dynamic environment
Reframe resistance as a signal for realignment and growth
Build leadership capacity for clarity, adaptability, and strategic flow
Leave with a practical framework to lead through disruption with confidence
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The PEAK of Loyalty: Building Unbreakable Customer Relationships
Learn how the PEAK framework creates customer trust and emotional loyalty
Understand why effort—not delight—is the real driver of retention
Explore how to turn satisfied customers into brand advocates
Identify friction points that erode trust and how to eliminate them
Leave with tools to build a customer experience that scales and sustains loyalty
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