Co-Creating A Positive Vision For The Future Of Work - Live! Report
Audience Feedback on Oct 15, 2026
Attendee Responses
59
100% found this session valuable
95% would hear this speaker again
Attendees found this session
Engaging
95%
Relevant
94%
Actionable
90%
Summary: Transform Your View of AI: An Optimistic, Practical Vision That Makes You Rethink the Future of Work
Henry Coutinho-Mason delivered an exciting and engaging talk that completely changed how I think about AI! His optimistic approach to the future of work was refreshing, and he "explained the future and now of AI extremely well" with clear, relatable examples. The talk was "brilliantly practical and relevant," featuring fun activities and humor that kept everyone focused and thinking differently. Henry empowered us to reimagine how our teams can use AI to solve real business problems while understanding what truly won't change.
Presentation Outcomes Achieved:
AI should empower your frontline teams to solve real business problems, not replace human creativity and listening
The future of work with AI can be optimistic when you focus on what won't change and adapt accordingly
Reimagine your team's responsibilities by thinking about the big questions of how customer service will evolve
How attendees describe this talk
An optimistic take on a topic (I,e t he future of work) that is often viewed through a negative/worrying lens.
Attendee
Makes you think about the big questions about customer service and how it might change in the next few years
Attendee
Exciting, relevant and engaging. The added humour plus the fun activity allowed me to keep concentration
Attendee
Understand what will not change and how to adapt to AI and share with peers about what is next
Attendee
Gave me time to think about and imagine how we can re imagine my team and responsibility
Attendee
Brilliantly practical and relevant to everything we talk at work and to the clients.
Attendee
Ai upended for the sake of the next generation who won't know what came before.
Attendee
Made me think about making better use of people and listening to all ideas
Attendee
empowering our teams to use AI to solve frontline business problems
Attendee