James Brown
The Xchange Zone, where everybody is your customer!
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Travels from Missouri City TX, USA
James's Bio
James is a speaker, emcee, voice-over talent, presentation coach for youth and adults, and facilitator; I guess you could say he's a man with many hats (literally has more than 40 "B" caps!) James is known for his commanding voice and audience engagement. A former All-American track star and award-winning National Sales executive, James is no stranger to competing at the highest level and delivering when the lights come on. James' unique expertise (on the track and in corporate America) has paved the way for him to be an asset to various organizations by drawing on "championship principles" to succeed and stay connected in "The Xchange Zone!" His sessions are inspiring, interactive, and provide practical solutions. He challenges organizations to adopt a "championship mindset", motivating people to see everyone they meet as a customer! Away from the mic and stage, James is a husband and father who enjoys cooking, golfing, fishing, and reading.
James Offers the Following Talks
Pass the baton, we are stronger together!
Role Relationships Play
Importance of open communication
Unified not uniformed
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Running to Rewarding Relationships
Maximize the reward
Ensure harmonious communication
Maintain positive and consistent rhythm
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Soft Skills in a Hard World
Competent Communication
Accelerated Adaptability
Tenacious Teamwork
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Championship Principles for Customer-Centric Culture
Recognize who your customers are
Understand your customers' needs
Provide the service your customers want
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