Jeffrey Owens CSP, CTM, CVP

Former Hostage Negotiator, Human Interaction Expert, Hall of Fame Speaker (+1 808-367-3210)

Travels from Honolulu Hawaii, USA

Audience Feedback

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Attendees Find Valuable

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Would See Again

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Talks Given

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Speaks on:

Crisis Intervention

Organizational Culture

Personal Safety

Workplace Conflict

Communication

Incident Management

Formats:

Keynote

Breakout

Audience members say

Generated by Talkadot based on 542 audience feedback

Jeffrey transforms conflict into collaboration with his potent blend of hostage negotiation expertise and executive leadership experience. His down-to-earth yet professional style captivates audiences, with participants describing sessions as "engaging and interactive" experiences. Drawing from real-world crisis situations, he delivers immediately actionable tools like the "Trinity of Respect" and "Why, What, and How formula" that leave attendees feeling enlightened and empowered to navigate difficult people and challenging workplace dynamics. Organizations hire Jeffrey to create cultures of respect and safety. His presentations spark profound introspection, with one participant sharing, "Jeff was amazing and made me take a good look into myself and how I react to conflict with others," while another noted they were "engaged the whole time" and "didn't want it to end." Attendees consistently achieve enhanced emotional regulation, improved listening skills, and strengthened professional confidence that extends far beyond the workplace into their personal lives.

Key Audience Outcomes

Participants gained practical tools for immediate use in conflict resolution.
Attendees developed a new perspective and a wealth of knowledge applicable to both professional and personal lives.
Managers felt more equipped to handle difficult situations with calmness and respect.
Individuals experienced personal introspection, leading to better understanding of their reactions and behaviors.

Generated by Talkadot based on 542 audience feedback

Jeffrey's Bio

Looking for a dynamic speaker who equips your audience with real tools to lead, influence, and drive positive change? Jeffrey Owens CSP, CTM, CVP delivers exactly that. Meeting planners and Association Executives appreciate Jeff’s professionalism, adaptability, and ability to tailor content that resonates across industries. Audiences consistently praise his dynamic delivery and real-world relevance. A former Hostage Negotiator and Human Interaction Expert with deep experience in crisis communication, executive leadership, and business transformation, Jeff turns high-stakes lessons into practical strategies your audience can use immediately to enhance leadership, reduce conflict, strengthen collaboration, and create cultures of trust and performance. When you bring Jeff to your event, you’re not just booking a speaker, you’re bringing in a catalyst for actionable change and long-term impact. Mobile: +1 (808) 367-3210 Email: [email protected] Web: www.JeffreyOwens.com

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Jeffrey Offers the Following Talks

Organizational CultureInfluential Leadership

The Power of Respect for Organizational Success: A Hostage Negotiators Insights

Learn practical concepts that increase leadership influence, team cooperation, and organizational success.
Reduce management headaches, decrease inappropriate behaviors, improve employee engagement, retention, and productivity
Understand how civility can be integrated into the organizational culture to improve harmony, acceptance, communication, and cooperation.

Workplace ConflictIncident Management

Chaos to Calm: Actionable Strategies to Manage Aggressive Behaviors in the Workplace

Gain insights into why people become aggressive
Learn to recognize warning signs and cues
empower you with the confidence to hBe empowered to handle hostile interactions calmly and effectively and manage situations from chaos to calm.

Crisis InterventionPersonal Safety

Workplace Violence: Strategies to Avoid a Nightmare Event

Understanding the reality of Workplace Violence, what it is and what it is not.
Considerations for internal protocols, policies, and employee training.
Awareness of applicable regulatory standards and guidelines.
Risk factors, policy elements, training, reporting and response systems.
Creating and implementing an effective Workplace Violence program.

Leadership DevelopmentCommunication

Transformative Influence for Leaders: Lessons from a Hostage Negotiator

Learn practical strategies that increase your leadership influence
Increase ability to gain cooperation and buy-in
Enhance leadership skills and advance professional success

Crisis InterventionPersonal Safety

Workplace Violence: Policy is Not Enough

Understanding the essential components of an workplace violence prevention program
Insight into risk factors, reporting procedures, and response protocols
The why, what, and how of creating and operationalizing a Threat Assessment Team
Training concepts to build a culture of safety, respect, and proactive employee involvement

Organizational CultureWorkplace Conflict

Creating a Culture of Civility: Actionable Strategies From a Hostage Negotiator

Learn practical concepts that increase employee civility, acceptance, and cooperation.
Understand how civility can be integrated into the organizational culture to improve harmony, acceptance, communication, and cooperation.
Reduce management headaches, decrease inappropriate behaviors, improve employee engagement, retention, and productivity

Jeffrey's Links and Media Mentions

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