Ryan Minton

Positive Leadership Keynote Speaker | Customer Service Expert | Bestselling Author | Charlie's Dad

Audience Feedback

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Travels from Delray Beach FL, USA

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ryanminton.com

Audience members say

Generated by Talkadot based on 1640 audience feedback

Ryan electrifies audiences with his refreshing approach to customer experience leadership, blending humor and relatable stories that make exceptional service attainable. He delivers "inspiring" and "thought-provoking" presentations that transform complex service principles into practical strategies, often using unique elements like balloons to illustrate his message. Attendees leave feeling "empowered" and "validated," armed with "nuggets" of wisdom they describe as "universally applicable" rather than gimmicky, inspiring teams to create environments where both employees and customers feel genuinely valued.

Key Outcomes:

Participants felt inspired and motivated to improve their leadership skills and create a more positive work environment.
Attendees gained practical tips and actionable strategies for enhancing customer service and customer experience.
Listeners were reminded of the importance of valuing and appreciating both employees and customers.
Individuals felt empowered to make a difference in the lives of others through small, everyday interactions.
Participants were encouraged to focus on the human aspect of commerce and build stronger relationships with their teams and customers.

Summary generated based on all of Ryan's testimonials

Ryan's Bio

Ryan Minton is a Best-Selling Author and Keynote Speaker who brings over 20 years of experience leading world-class hospitality brands. As a former senior vice president with industry giants including Hilton, Marriott, and IHG, he has consistently driven record revenues, profits, and engagement through operational excellence and team development. Internationally recognized by Global Gurus as one of the World's Best Speakers in both Hospitality and Customer Experience categories, Ryan combines strategic vision with practical leadership insights. His expertise in creating exceptional customer and employee experiences has earned him positions on the Forbes Business Council and Newsweek's expert panel, establishing him as an influential voice in the industry.

Ryan Offers the Following Talks

Thanks for Coming in Today! Creating Cultures Where Employees Thrive & Customer Service is Alive

Cultural Transformation Through Leadership Authenticity
Operational Excellence Through Employee Empowerment
Competitive Advantage Through Sustainable Engagement