Stacy Sherman (CSP)
Boost revenue and brand reputation by Doing Customer Experience (CX) Right
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Talks Given
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Speaks on:
Corporate Culture
Customer Experience
Formats:
Keynote
Audience members say
Key Audience Outcomes
Participants gained actionable strategies to improve customer experience within their organizations.
Attendees felt empowered to reframe their approach to advancing women's careers with practical steps.
Participants developed a clearer understanding of the difference between customer service and customer experience, recognizing the value of all team members.
Attendees were inspired to think critically about their current practices and identify areas for improvement in team engagement.
Stacy's Bio
Stacy Sherman is an award-winning international keynote speaker, author, and Customer eXperience expert who has generated $2.4 billion in savings and hundreds of millions in revenue for companies across multiple industries including Verizon, AT&T, Schindler Elevator Corp, Martha Stewart Crafts, Wilton Brands & more. She's the creator of the Doing CX Right® methodology, which is implemented by organizations worldwide. With a 25+ year career spanning sales, marketing, and customer experience, Stacy has delivered 100+ standing ovation speeches and workshops for audiences. As host of a business podcast ranked in the top 2% globally with 200+ episodes, and a LinkedIn Learning Instructor, she is known for helping companies uncover and fix the hidden gaps that lead to customer and talent loss, turning them into brands customers love, employees champion, and competitors envy. Her work is featured in Forbes, Psychology Today, Yahoo News, and dozens of other publications. DoingCXRight.com
Private
Varies based on date, location, and engagement type
What you will receive
A detailed quote with pricing, availability, add-ons, and travel info that's ready to share with your team.
Stacy Offers the Following Talks
The Human Advantage Your Tech Stack Can’t Deliver Alone
A clear definition of great customer experience—and how to recognize what’s missing
Awareness of the underlying mindsets and behaviors that limit CX success, even with the right tools
Five actionable truths that elevate both employee and customer experiences
A roadmap for improving performance without sacrificing people, purpose, or profit
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