Practical Decision Making: Four Levels From Novice to Expert Report
Audience Feedback on Jul 22, 2025
Attendee Responses
175
99% found this session valuable
99% would hear this speaker again
Attendees found this session
Interactive
95%
Engaging
95%
Relevant
94%
Actionable
93%
Summary: Master Decision-Making: Jake's Interactive Session Reveals the "Black Line vs Blue Line" Reality of Work
Jake Mazulewicz delivered an energetic and highly engaging talk that brought complex decision-making concepts to life through audience participation. His "black line vs blue line" reference resonated deeply, as one attendee noted: "We use this at our refinery to ensure we are capturing all aspects of decision making." Jake's talent for making difficult concepts entertaining had the audience thinking about "real life moments" while providing what one participant called "a lifetime of insight that will give you actionable takeaways for any field of work."
Presentation Outcomes Achieved:
Understanding the four layers of decision-making helps you go beyond basic procedure thinking to more comprehensive solutions
The gap between work-as-written and work-as-done reveals important insights about how decisions are actually made in the field
How attendees describe this talk
Great session to ensure you are going above and beyond the bare minimum of decision making. It expands your thinking to ensure you look past the basic procedure thinking and rely on other important aspects.
Tyler Smith
Jake was engaging and very easy to follow. He used the participants to complete his presentation. Bringing the audience in to keep them engaged
Jackie Kleser
Engaging & informative. The information shared regarding decision making was done so in a way to get you thinking about real life moments
Attendee
Informative and will open your eyes to decision making and the layers that exist as we currently understand decision making
Tim Mcgraw
This session helped me understand why people may make certain decisions and how to improve decision making skills.
Attendee
I liked the reframing of the concept of decision making in a format that makes it more accessible and simplified.
Attendee
Great interactive topics and informative. Will be able to use these tools for understanding our craft personnel.
Brandon Baronner
It is a presentation of the reality of the work and the variables involved in working through the task at hand.
Adam Rabesa
Find out how deviations are made during various types of tasks, from strictly procedures to tacit expertise.
Chris Byrd
Feedback for Jake and the event
I love the reference to the black line vs blue line. We use this at our refinery to ensure we are capturing all aspects of decision making.
Tyler Smith
I recommend leaving 5 minutes for questions. The content was engaging and thought provoking, so I wanted the conversation to continue!
Attendee
Really good job of relating to the field, like utilities, electrical, etc.
Brad Faller
Walk through a decision to be made following four steps as an exercise.
Attendee
Good job! Very intriguing, and makes me want to know more.
Kyle Kester
Well done and I would look forward another presentation.
Kris Cordell
It was a great follow-up to the opening session.
Bonnie Hill
The session was well moderated and engaging
Lamin M Sanyang
Thank you for putting on this presentation.
Shawn Johnston