Seven Practical Steps: half-day workshop Report
Audience Feedback on Aug 12, 2025
Attendee Responses
88
99% found this session valuable
96% would attend a session like this again
Attendees found this session
Informative
94%
Engaging
94%
Relevant
94%
Practical
92%
How attendees describe this talk
Did the wheel on the landing gear lever actually spin or was it strictly tactile sense used to differentiate the levers. Surprisingly the just had a similar incident in India where the pilot mistakenly shut off the engines on a Boeing aircraft during Take-off
Michael Chomin
Jake takes the lessons and concepts that are baked into high reliability organizations and distills them into digestible bites for employees who do not have previous experience in high reliability organizations or human performance improvement.
James Barton
It is very useful to understand that it is important to be positive and not negative about the error at work place. Instead we need to be engaged to learn from the errors and provide path to better improvement.
Xin Zhao
This Human Performance Improvement (HPI) class is a practical, hands-on exploration of how to close performance gaps by shaping the team environment and the way work actually flows.
Jermain Lewis
Jake offers insight into human behavior and articulates in an engaging fashion (only rivaled by a cliff hanging Netflix show) how those insights turn into powerful recommendations
Attendee
Great concepts to on the differences between control and learning based styles. Jake also gave us the information on how to start the foundations of learning based styles.
Stefan Hunsbedt
Jake’s presentation is very insightful and informative… PPPL made the right decision to present this workshop to its workforce
Adolfo Amaya
Great opportunity to speak openly about common ideologies and practices that hold back the common workplace.
Attendee
I think that it is a different approach to improving industry problems.
Chris
Feedback for Jake and the event
Not sure whether Executive Management personnel are receiving this training. If not, perhaps you should impart to them that cultural change must come from the top, and recommend they receive it
Andres Castaneda
Well done. I'll try to pick up your book when it comes out. And if you write a book about presenting or engaging a group... I'll have to read that too.
Attendee
It's the attitude and direction of the individuals conducting this discussions which encourages constructive participation.
Michael Chomin
I feel this was very important to our team
Adolfo Amaya
Nothing that I can think off at this time.
Jermain Lewis
Best presentation at the lab so far
Thomas McNeil
Nothing comes to mind.
Susan thiel
Loved this!
Nicholas F. Kelly
No comment
Chris