How to edit feedback submitted on your talk?

Hello all!

I’ve had a lot of longer articles lately, so its nice to have a short one.

Here’s the quick answer: You can’t!

So lets talk about the longer answer. Your data, is your proof. Every piece of feedback builds equity, and part of the value of that comes from the reputation that we at Talkadot have built for being a reliable collector of information.

In order to keep that reputation, we need to collect it all, the good and the bad. However, I truly believe this is good for the Speaker’s too! See, by and large, most audiences provide good positive feedback, so if its a blip, a one off negative comment, it will get subsumed under all of the feedback that comes in. If a speaker gets the same comment a lot, it might mean there’s something that needs addressing.

I know we all want to put the absolute best foot forward, and seeing a poor rating can be really tough, but I also know that we’re all getting better and better at spotting fake reviews and information. We’ve all seen that Amazon listing with 5 stars out of 12 reviews. It looks nice, but if that product, all things being equal, is up against another that does the same thing at about the same price with 4.6 stars, out of 700 reviews, I’m picking the one with more reviews. Negatives happen, much as we try, we’re never going to be everyone’s cup of tea.

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All that said though there are some important exceptions here. If there is a response that is harassing, intimidating, or offensive, contains hate speech or something like that, we will absolutely remove that comment.

Keeping the responses as genuine as possible increases the value of the reporting as a whole, but we’re also not here to be a platform for something that was sent in just to tear a person down. There’s a big difference between constructive criticism, and cruelty.

If you have a response that you feel falls into the above category, please reach out to us over at [email protected], and we’ll see what we can do.

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Oh, and if you have a lead with an obvious typo (like an errant @gmail.ocm), or communication showing someone meant to say something different in their response, you can also reach out to us for help with that.

Thanks everyone!

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